Welcome to K¹² Customer Support

This Customer Support site offers you a full range of resources and training materials to help you get the most out of your K12 experience. If you need more information or require technical assistance, our customer support specialists are here to help you 24/7.

Wondering who you should contact for help?  Visit the Contact Us page for support contact information. 

Request Support Online

For technical issues and immediate assistance, please call toll free 866.512.2273.

  • Message Regarding OLS Service Disruption! Click here to view. (11/5/14)
  • Customer Support Winter Holiday Schedule. Click here for information. (11/10/14)
  • Scheduled Maintenance for November! Click here for information. (updated 11/10/14)
  • Download the Class Connect Launcher. Click here for instructions. (10/4/14)
  • Online Printed Materials. Click here for information. (8/1/14)
  • Having difficulty loading a K-8 Course? Click here for details. (9/18/14)
  • How to Set Up Your OLS Account. Click here to view video instructions. (6/17/14)
  • Connect to the Internet on a K12 HP 6305. Click here. (5/7/14)