Welcome to K¹² Customer Support

This Customer Support site offers you a full range of resources and training materials to help you get the most out of your K12 experience. If you need more information or require technical assistance, our customer support specialists are here to help you 24/7.

Wondering who you should contact for help?  Visit the Contact Us page for support contact information.

Request Support Online

For technical issues and immediate assistance, please call toll free 866.512.2273.

  • Message Regarding 10/17/14 OLS Service Disruption! Click here for information. (10/21/14)
  • Scheduled Maintenance for November! Click here for information. (10/22/14)
  • Download the Class Connect Launcher! Click here for instructions. (10/4/14)
  • Having difficulty loading a K-8 Course? Click here for details. (9/18/14)
  • What's New for 2014? More Online Materials! Click here for information. (7/17/14)
  • How to Set Up Your OLS Account! Click here to view video instructions. (6/17/14)
  • Connecting to the Internet on a K12 HP 6305! Click here. (5/7/14)