This Customer Support site offers you a full range of resources and training materials to help you get the most out of your K12 experience. If you need more information or require technical assistance, our customer support specialists are here to help you 24/7.
Wondering who you should contact for help? Visit the Contact Us page for support contact information.
Request Support Online
Concerned about the recent web security threat! Click here for information. (4/10/14)
Trouble connecting to the Internet on a K12 HP 6305 computer? Click here for help. (11/26/13)
Important Message Regarding Recent Service Disruption! Click here for message. (2/11/14)
Need help with Class Connect? Click here to view the most popular resolutions. (12/30/13)
Beware of Technical Support Scams! Click here for details. (4/2/14)
Are you using CHARTER ISP? Click here for information. (4/8/14)
For technical issues and immediate assistance, please call toll free 866.512.2273.
Use the Support Topics menu to browse all topics and find the information you need.
See below for the most frequently asked questions.