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After installing the ExamGuard plug-in, follow the directions below to diagnose...
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If you receive an error message stating that "Your Session has Expired due...
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About A+
A+ is a K12 program used by some students enrolled in a K12...
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Follow the instructions below to block unwanted websites and still allow the...
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Unfortunately iPads, iPods, iPhones and smart phones do not support the...
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Students who received a K12 HP100B desktop and the HP635 laptop computers will...
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Course (Instructional) Materials
All VA/VSP students who need to return K12...
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You may be prompted to update your Internet Explorer or Mozilla browsers....
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Follow the directions below to remove Internet Explorer 9 from Vista and...
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What do I do if I am unable to access/navigate the Online School using...
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Routine computer Maintenance
The following information about preventive...
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Lexmark Printer System Requirements Error Message
A message may display during...
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Where do I find the model number for my HP CPU/Laptop?
The model number is...
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Instructions for viewing and writing Hanzi on a Mac OS 10.4
Go to System...
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Clearing your Java cache will help to clear up many problems that occur in your...
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K¹² recommends using the following browsers when accessing the Online...
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How do I access Grolier’s Online Encyclopedia?
Virtual Academy, Virtual...
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How come the display does not look right on my computer?
You may need to adjust...
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What should I do when my computer freezes?
One or more applications may be...
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How do I play an audio CD on my computer?
Typically, audio CDs should "...
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How do I defragment my hard drive?
We recommend that you defragment your...
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How do I change my screen saver in Windows 2000 or Windows XP?
Before you begin...
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Where do I find the set up guide for my K12 student computer?
Click here to...
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I have an HP 6735 Laptop and I am having trouble accessing K-mail, Elluminate,...
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How do I set up my K12 printer?
Setting up the Printer
Connect the K¹...
