Contact Support

Who Can Help Me...?

K¹² provides support for a variety of programs.  The program you or your student is enrolled in determines the avenues of support that are available to you. 

Click on a program type to view the appropriate contact information:

For easier printing, click here to download a list of contact information.

Request Support Online

Currently Enrolled in a Virtual Academy

Virtual Academy Users

Click here for Computer Returns Team's hours of operation. Customer Support is open 24/7.

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K12 Independent Users (Purchased Individual Courses)

Independent Study

Click here for the Sales and the Sales Support Teams'  hours of operation.

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In the Process of Enrolling in a Virtual Academy

In the Process of Enrolling

Click here for the Admissions Team's hours of operation.

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Not Yet Enrolled 

Not Yet Enrolled

Click here for the Enrollment Team's hours of operation.

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